RotateiP is happy to introduce and announce the launch of our Fast-Track Support.

Tuesday, December 30, 2014


Today RotateiP is happy to introduce and announce the launch of our Fast-Track Support - a new add-on that enables you to jump right to the front of the queue. At RotateiP, our support technicians typically respond to tickets in the order in which tickets are created. But we appreciate that sometimes, an issue requires more urgent attention. And that's where Fast-Track support comes in....

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Client Section Maintenance

Monday, December 29, 2014


Please be aware we are currently updating vital code for increased security related to our client section. During this time you may experience intermittent disconnection issues. We do not expect this to occur frequently while we are updating from our mirror servers to keep the system online. We appreciate your patience while we make these important security updates to ensure our clients...

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Network Maintenance Completed

Friday, December 19, 2014


Our scheduled network downtime is now complete. All services are now online.




Scheduled maintenance

Wednesday, December 10, 2014


We are experiencing intermittent downtime between our authentication server and license callback server. If you are having connectivity issues with RotateiP software or your accounts please be patient we are on alert of this issue and have all hands working to resolve this issue.  Please do not open multiple tickets if you are having RotateiP software authentication issues. During...

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System Downtime

Tuesday, December 2, 2014


We are experiencing intermittent downtime between our authentication server and license callback server. If you are having connectivity issues with RotateiP software or your accounts please be patient we are on alert of this issue and have all hands working to resolve this issue.  Please do not open multiple tickets if you are having RotateiP software authentication issues. During...

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Scheduled maintenance

Tuesday, December 2, 2014


We are experiencing intermittent downtime between our authentication server and license callback server. If you are having connectivity issues with RotateiP software or your accounts please be patient we are on alert of this issue and have all hands working to resolve this issue.  Please do not open multiple tickets if you are having RotateiP software authentication issues. During...

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RotateiP is happy to introduce and announce the launch of our Fast-Track Support.

Thursday, August 28, 2014


Today RotateiP is happy to introduce and announce the launch of our Fast-Track Support - a new add-on that enables you to jump right to the front of the queue. At RotateiP, our support technicians typically respond to tickets in the order in which tickets are created. But we appreciate that sometimes, an issue requires more urgent attention. And that's where Fast-Track support comes in....

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VIP Customers Up to 33% Discount on New Packages.

Wednesday, May 28, 2014


VIP customers, add new packages to your existing services and get the following discounts. Submit a new ticket for more information. $400 15% Discount $900 20% Discount $1500 25% Discount $3000 30% Discount $7000 33% Discount

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RotateiP has previously announced the consolidation of our server and Los Angeles server locations.

Tuesday, May 13, 2014


RotateiP has previously announced the consolidation of our server and Los Angeles server locations. Starting from May 1st, 2014. We will initiate server migration which will be consolidated into our currently active LA7 location; a Tier-III accredited, SSAE16 Type II certified facility, in the hub of Los Angeles with direct connectivity to over 300 networks. This enterprise-grade facility...

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RotateiP LIVE Virtual Chat Support

Saturday, April 5, 2014


The RotateiP LIVE, Virtual Chat Support portal is currently unmanned so we can focus all of our resources on resolving any lingering issues from this week's migration. If you have a new issue, please log a ticket. If you have an existing ticket, please do not log an additional ticket for the same issue, as doing so creates double work for our technical team and slows down the...

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